Frequently Asked Questions

Frequently Asked Questions – Avoiding Scams

How do I protect myself from these scams?

If you receive unsolicited communication from a financial institution, do not respond or otherwise communicate through the channel used for outreach, and initiate a request to a known support channel for that institution prior to providing any personal details. Motley Fool Wealth Management can be reached by phone (844-408-4390) or email ( Remember, we will only contact you through official firm channels - through email extension and phone calls from one of our client experience specialists or wealth advisors.

It is important that you take active steps to ensure your online safety. Here are some important tips to keep you aware and safe:

  1. Be wary of unsolicited messages from unknown phone numbers, purported contacts you don’t recognize or whose communication style has suddenly changed.
  2. Avoid links to unknown or suspicious websites, and do not download or open files unless received through secure means from a trusted contact you have verified.
  3. Seek to provide as little personal information as possible on social media, and do not share personal information with unknown or suspicious individuals, contacts and groups.
  4. Be on the lookout for misspelled words and odd text formatting.
  5. Consider the validity of presented offers. If something sounds too good to be true, it probably is. For example, we will never guarantee investment results or outcomes.

For additional safety information, the National Security Alliance offers online safety resources and offers information on how to spot and avoid WhatsApp scams. FINRA has also posted an Investor Alert on Social Media ‘Investment Group’ Imposter Scams on the Rise.

See what we would recommend for you